Service Now ITBM Expert at Cognizant in Phoenix, AZ

Cognizant

๐Ÿ“Œ Phoenix, AZ
๐Ÿ•‘ November 18, 2020
๐Ÿท๏ธ OTHER
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ServiceNow ITBM Expert

We are looking for ServiceNow ITBM Expert for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.

Role &

Responsibilities

Job

Description


Subject Matter Expert on the Application Portfolio Management Capabilities and Technical Best Practices
Contribute to the thought leadership of the Application Portfolio Management Communities of Excellence
Develop and utilize deep platform knowledge and expertise in:
Workflow Configuration
Application UI Configuration
Development of client specific reporting and integration requirements
Be accountable to ensure Practice deliverables to GEO Customer Delivery and customers are complete, consistent, of high quality, on time and deliver benefits
Contribute to the continual improvement of Global Delivery and Practice business processes as well as the maturing of the IT Business Management portfolio, capabilities, expertise, best practices and solutions
Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy

Technical Expertise :
Creation of script based Assignment and Approval rule.
Experience in working with Enterprise IT software (e.g. ServiceNow, Salesforce, People.
Soft)
Experience with enterprise software implementations for large organizations
1-3 years of experience in Application Portfolio Management tools such Troux, BizzDesign, Orbis, Alphabet etc.
Experience in Java, Java Script and corresponding frameworks, like jQuery, Prototype JS or Angular
Experience working within Agile or Scaled Agile frameworks
Solid experience in requirements gathering, including experience in creating process documentation
Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow Administrator
ITIL v3 Foundation and/or Advanced ITIL Certifications
TOGAF, IT4IT or similar industry specific certification

* Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Job Description


Subject Matter Expert on the Application Portfolio Management Capabilities and Technical Best Practices
Contribute to the thought leadership of the Application Portfolio Management Communities of Excellence
Develop and utilize deep platform knowledge and expertise in:
Workflow Configuration
Application UI Configuration
Development of client specific reporting and integration requirements
Be accountable to ensure Practice deliverables to GEO Customer Delivery and customers are complete, consistent, of high quality, on time and deliver benefits
Contribute to the continual improvement of Global Delivery and Practice business processes as well as the maturing of the IT Business Management portfolio, capabilities, expertise, best practices and solutions
Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy

Technical Expertise :
Creation of script based Assignment and Approval rule.
Experience in working with Enterprise IT software (e.g. ServiceNow, Salesforce, People.
Soft)
Experience with enterprise software implementations for large organizations
1-3 years of experience in Application Portfolio Management tools such Troux, BizzDesign, Orbis, Alphabet etc.
Experience in Java, Java Script and corresponding frameworks, like jQuery, Prototype JS or Angular
Experience working within Agile or Scaled Agile frameworks
Solid experience in requirements gathering, including experience in creating process documentation
Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow Administrator
ITIL v3 Foundation and/or Advanced ITIL Certifications
TOGAF, IT4IT or similar industry specific certification

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Job Expires: December 18, 2020

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