Service Now Implementation Developer at Latitude

Latitude, Inc.
September 16, 2020
Bethesda, Maryland
Job Type


Apply You will be redirected to Latitude, Inc.'s preferred application process.

ServiceNow Implementation Developer

Job SummaryAs a ServiceNow Implementation Developer, your work will help to modernize IT service management. Since we have recently implemented ServiceNow in our company we are still in the early stages of implementation. You will support various modules, including service catalog, portal, change, incident configuration and discovery. Your work will transform our approach to the employee service experience by improving, automating, and simplifying for both IT and the business with a future state that will include our customers. Responsibilities and Duties
Perform all aspects of Platform Administration, Design, Development, and implementation of solutions on the ServiceNow platform from collecting requirements, writing implementation plans, to coding and execution of those plans
Configure/Customize ServiceNow applications, building out CMDB, including creating workflows, writing Java
Script, customize the UI, and management of groups & roles
Provide advanced support for ServiceNow by troubleshooting, fixing bugs and conducting root cause analysis
Resolve complex bugs/defects and/or security issues in the ServiceNow environment
Resolve high-impact findings affecting performance and/or usability of the ServiceNow environment
Help identify, evaluate and drive adoption of processes and procedures that enhance the productivity and predictability of our business
Work cross-functionally to maintain and improve upon our integrations with other cloud Business ApplicationsKey Skills8 years of development experience including:4+ years†experience in ServiceNow development 4+ years with working or developing in a combination of the following: Java
Script, PHP, C, Java, Perl, HTML or HTML 5, AngularJS Boot
Strap, CSS/SCSS, jQuery Ability to create detailed documentation for various stakeholders, from developers to end users to senior leadership Outstanding critical thinking, meeting facilitation, communications, and personal interaction skills Demonstrated proficiency influencing others to work towards a common vision or goal
Experience managing stakeholder relationships and guiding to consensus Demonstrated ability mediating and facilitating communications at the business and IT leadership level Ability to gain buy-in from stakeholders to resolve significant process design issues Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms and able to tailor communication to audience
Familiar with standard ITSM related roles such as, Incident Management, Change Management, Problem Management, Configuration Management, Release Management and Continuous Improvement Management
Experience: ServiceNow: 9 years (Required)Angular JS: 2 years (Required)Powered by JazzHR

Job Expires: 2020-12-15
Apply You will be redirected to Latitude, Inc.'s preferred application process.

Rate This Job

More Jobs

Uh oh! Something went wrong. Please try again.
We were unable to find any more job. Have you tried changing your search keywords?