Service Now Developer at Surescripts

Surescripts

๐Ÿ“Œ Minneapolis, United States of America
๐Ÿ•‘ January 22, 2021
๐Ÿท๏ธ Other
๐Ÿท๏ธ ERP software
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ServiceNow Developer

Our purpose is to serve the nation with the single most trusted and capable health information network, built to increase patient safety,lower costs and ensure quality care. What You're Like You have a relentless desire to get stuff done.
A true champion of the collective objective, you're energized by applying your expertise with a group of talented people to achieve something important, together. You're curious and passionate about new technologies and cutting-edge innovation, and you enjoy pulling together complex pieces of a puzzle to deliver a powerful and meaningful end-product. You're a translator between people and teams that don't use the same lingo. You don't settle for short-term gratification-you're into long-haul, incremental efforts that require endurance, patience and next-level collaboration. What We're Like Surescripts Network Technology and Operations (NT & O) is comprised of smart people who love to work towards a common goal, often delivering an innovative, industry-leading solution to the healthcare marketplace. We pride ourselves on quality work that's grounded in complete transparency and accountability. When a project goes off the rails-and they do from time to time-we rally around each other to fix it and move on. While our gratification is often the result of a months-long effort, we never tire of delivering a huge result that has an exponentially positive impact on the healthcare system-whether it's quality, cost or patient safety.
OK, But Here's What It's Really Like Working at Surescripts NT & O, your thinking cap will always be on. You'll be challenged to make sure that disparate, cross-functional pieces come together to create a desired result. You might swarm around some work if you think a milestone is about to be missed. You'll work to quickly understand diverse technologies, and establish and maintain relationships with groups who see and talk about things differently.

Job Summary

The ServiceNow Developer's role is to assist in defining technical system requirements and making modifications in ServiceNow around the core concepts of business process automation/management, collaboration, business intelligence, and enterprise content management. This role will work with all stakeholders (including business leaders and end users) to analyze business needs, develop appropriate custom solutions and ensure that the solutions meet stakeholder expectations.

Responsibilities

- Design, implement, and maintain ServiceNow applications and workflows
- Support out of the box applications including Problem, Change, Incident, Service Portal, Service Catalog, CMDB, and Service Management
- Automating and streamlining business processes using ServiceNow, along with other integrated tools and technologies
- Use agile methodologies in management of projects and day to day work
- Gather and analyze end user requirements for application access and usability in accordance with business objectives
- Create and maintain documentation related to maintenance and modifications of designated applications
- Collaborate with subject matter experts in the testing of new and updated applications
- Coaches and instructs end-users in effective use of application
- Maintains up-to-date knowledge of current and emerging technologies and technical strategy related to productivity and collaboration tools, and advises department management where improvements are deemed necessary.

Qualifications

Basic

Requirements

- 2 years of ServiceNow Administration and Development
- Support and customization of ITSM & ITOM - Experience integrating with external systems through SOAP or REST web services
- Experience with HTML5, Javascript, Glide Script
- Building and maintaining documentation of systems and KBs for end users
- Ability to troubleshoot business rules, workflows, and scripts
- Works well within a Team and independently

Preferred Qualifications

- ServiceNow Automated Testing Framework
- Agile Development methodology
- 1 year development and maintenance with software applications.
- 1 year experience developing solutions for software applications
- Microsoft AD/AzureAD Administration: User creation, Groups, Permissions
- Discovery / Identity Management / Service Desk
- Performing needs analysis, capturing business requirements, proposal development
- 1 year experience with SQL and relational databases.
- Scripting skills including Python, Power.
Shell, or similar
- Angular.js
- ITIL Foundation Certification Physical and Mental

Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel (sometimes extensively), communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation. Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law. Surescripts participates in E-Verify. Equal Employment Opportunity/Affirmative Action Employer
- Disabled/Vets

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Job Expires: February 21, 2021

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