Service Now Developer at InfiCare Technologies in San Diego County, CA
InfiCare TechnologiesSan Diego County, CA
Care has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest beginning in 2001, today we service clients ranging from Fortune 500 companies to medium sized businesses as well as small niche firms. In US we are based at Dulles, VA. We are hiring for ServiceNow Developer for our Client Role ServiceNow Developer Location San Diego, CA Employment Type 12 Months Contract Role
ResponsibilitiesIdentify opportunities to leverage automation to improve solution effectiveness Assists in the review, design, and improvement of ServiceNow processes and procedures for the effective management and adherence of ServiceNow process areas. Manages and resolves incidents against ServiceNow applications Analyzes IT business and technical problems, designing, coding, testing, maintaining, supporting, documenting and installing solutions. Trains IT personnel to ServiceNow processes and tools Communicates process standards to ensure understanding and consistency Works closely with Analysts to understand business stakeholder environment and collect requirements Performs routine maintenance to include performance monitoring and error identificationremediation Responsible for identifying problems, researching solutions, reconfiguring or recoding system to improve system functionality. Operates and provides day-to-day administration of the ServiceNow, following defined processes Focuses on KPI measurement, providing a means for gathering and reporting on data Assists in the development and implementation of improvements to the processes and the tools that support them Audits Change Requests, Service Requests, Incidents and other tool generated tickets to ensure compliancy and accuracy Creates and maintains Catalog items Generates periodic and Ad
- Hoc reports from ServiceNow regarding status of ITSM performance indicators
QualificationsQualifications Bachelor's Degree in Computer Science, Information Systems or Computer Engineering or equivalent experience 5 yrs. experience in Design and Implementation of ITSM platforms and at least 3 yrs. experience on ServiceNow Platform. Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS. Experience with scripting in the ServiceNow platform using Java.
Script, Jelly, andor AngularJS including Business Rules, Client Scripts, UI Actions, UI Pages, Widgets, etc. Must have thorough understanding of ITILITSM processes In-depth understanding of ServiceNow functionality and how ITIL processes can be implemented in ServiceNow Both on premise and cloud operations experience Must have solid experience designing and involvement in building integrations to ServiceNow. Experience with Active Directory, LDAP, MID and SSO in an administrative capacity ServiceNow Certified Application Developer desired ServiceNow Certified System Administrator required Regards Abhishek Mishra Infi.
Care Technologies 22375 Broderick Drive 225 Dulles VA 20166 httpswww.google.commapssearch22375Broderick.
Drive23225DullesVA20166?entrygmailsourceg 703.652.7531 Direct mailto
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