Service Now Administrator at Apex Systems in Fairfax County, VA

Apex Systems

Fairfax County, VA
October 25, 2020
FULL TIME
IT
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ServiceNow Administrator

Role ServiceNow Administrator Location Ability to be onsite at Ft. Belvoir 3 days a week (post
- COVID)

Responsibilities

Supports the discovery, requirements gathering, and development of core ServiceNow functionality. Serves as technicalfunctional member on development projects Configuration and administration of the ServiceNow Platform including but not limited to ITSM, ITBM, HR, Discovery, Portal.
Catalog and scoped applications Collaborate effectively with colleagues and stakeholders to develop solutions and execute planned changes and releases Responsible for changes and release procedures and coordination for ServiceNow applications including but not limited to Cloning and data preservation Upgrades and patching Provide support for the implementation, troubleshooting and maintenance of the applications Work directly with end users to resolve support issues within ServiceNow, responding promptly and professionally and ensuring department SLAs are met Support quality assurance within ServiceNow development lifecycle with functional testing and leadcoordinate UAT sessions with stakeholders Communicate both technically and non-technically to team members and customer stakeholders Assist in gathering and documenting user and process requirements, functional requirements, and developing technical requirements Participate in daily standups, planning sessions, prioritization meetings, and builddeploy activities

Required Qualifications

Bachelor's degree in Computer Science, Information Systems or similar, or 4 additional years of relevant experience 1 or more years of ServiceNow Experience including but not limited to the following Demonstrated experience with ServiceNow upgrades, patching, cloning, data preservation, up-time, and system performance Hands on experience working with Javascript, Angular, HTML and CSS experience Demonstrated experience working with REST API, JSON and other integrations ITSM, ITBM, HR, or Discovery application implementation or administration ServiceNow Certified Systems Administrator Security Certification (or ability to obtain within 30 days of hire) Understanding of SDLC and iterative development best practices Excellent communication skills, both written and verbal 2 or more years of experience as a system administrator

Preferred Qualifications

Advanced ServiceNow Certifications (Application Developer, Certified Implementation Specialist
- ITSMHRITOMGRC) ITIL v34 certification Clearance Active Secret Clearance or the eligible to obtain a security clearance EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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Job Expires: November 24, 2020

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