Salesforce Technical Architect
About Tech Mahindra We are part of the USD 21 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise
Trademark. We are a USD 4.9 billion company with 121,840 professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018). Title Salesforce Technical Architect Location NYC, NY Job Scope These requirement is in Contact Center area where they are integrating Contact Center application in SFDC and build CTI components and various widgets within SFDC to run Connect application.
RequiredSkills This is for hands on Solution Architect position. Lightening component and CTI are 2 key aspects.
FSC and Chat bot knowledge is advantage. Integration and development experience in Angular and Apex is needed. Need experienced SF developers who are willing to be hands-on code as well as do solutioning Proficiency in External Data connectors, Financial Service Cloud, Territory Management, Person Accounts, Platform cache, Shield, Platform Events Strong experience with Salesforce Lightning and hands on experience with the Apex programming language, building Salesforce Lightning UI, Salesforce Lightning Connect to call external API, and development of REST APIs Good understanding of OAUTH2, Caching, Future calls, outlook integration, open cti and salesforce features Ability to develop reports, dashboards, and processes to continuously monitor data quality and integrity, ability to interpret system business requirements and prepare specification and design document, an understanding of the sales process to better align changes to the CRM platform, and familiarity with modern technology and architecture (cloud, virtualization, object stores, etc.) Extensive Software Engineering work experience in an Agile SDLC environment and solid software design, coding, testing, maintenance and debugging skills in the Salesforce CRM platform Ability to provide ongoing business support to the users for the CRM platform and ability be a hands on lead of technology initiatives Knowledge in CICD pipeline implementation and troubleshooting Good knowledge in design patterns and enterprise architecture