Lead Platform Engineer Adobe Campaign Developer
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Evaluate, design and implement technology solutions to build and progress technology strategies with a line of business. In the majority of situations, the incumbent will be the application owner responsible for third party, purchased software aligned with a LOB. Will have responsibility to work with vendor to understand upcoming changes, how the software fits into the technology roadmap and design plans to ensure business continuity and effectiveness. Understands the banks systems, how they are configured, how we need to reconfigure to meet the changes. If aligned to an agile squad may work closely with the product owner to ensure user stories are defined appropriately to develop effective technology solutions.
All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES AND RESPONSIBILITIES:
Be the main liaison with software vendor(s) for systems utilized by a particular line of business
Stay abreast of upcoming changes and enhancements in vendor’s software and how those changes will impact the business.
Work with the line of business to design solutions to incorporate software changes and effectively work with business partners to ensure effective implementation
Understand the business technology roadmap and make recommendations on continued utilization or elimination of current third party software solutions.
If working on an agile team work closely with product owner to ensure that user stories have enough specificity and clarity for the software developers to effectively meet customer needs.
Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
Implement and maintain new features and capabilities while continuously improving the quality of our technical
Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
Keep up with technology trends and innovations in your field(s) of practice
Provide operational support and troubleshooting for your team’s products and services
Provide coaching, mentoring, and training for new or less experienced team members
Collaborate with internal stakeholders and team members to build solutions in Adobe Campaign that support business requirements
Serve as the Adobe Campaign expert for the Bank
Key member on Marketing IT Agile squad responsible for implementing Adobe Campaign
Deliver on key components of our multi-year MarTech roadmap
Drive integration of Campaign with other Bank systems
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience
5+ years of engineering or other IT work experience working with Experience Cloud and Adobe Campaign
Deep understanding of Adobe Campaign
Ideally experience working with Adobe Experience Manager, Adobe Audience Manager, Adobe Target, Adobe Analytics
Skills to support Adobe Campaign capabilities a plus – specifically SQL, Java
Script, HTML, CSS and ETL scripting languages. Proficient development skills to support Adobe Analytics – specifically Java
Script, HTML, CSS and delivering Digital Data Layers
Adobe Campaign Standard certification is a plus
Strong problem-solving and communication skills
Willingness to work in a highly-collaborative environment
Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies
Solid understanding of IT security best practices
Expertise in one or more technical and/or functional domains relevant to the position
Experience designing, implementing, and supporting complex technical solutions
Lead Platform Engineer
- Adobe Campaign DeveloperLOCATION -
- Cincinnati, Ohio 45263
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.