Customer Applications at Ez Texting

Ez Texting
September 17, 2020
Santa Monica, California
Job Type
Job Expires: 2020-12-16


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Director of Engineering, Customer Applications

We’re growing fast!
Our culture celebrates and supports the differences that make each of us unique. It’s how we build best in class text marketing platform... and career growth for you.

Director of Engineering, Customer Applications

EZ Texting is the #1 text communications technology company delivering fast, easy, and effective solutions for businesses across a wide variety of industries. Dreamers first, we are at the forefront of revolutionizing the way businesses communicate with their customers and believe personal relationships can transform an organization’s ability to grow. 

Our employees are our greatest strength. We’re expanding quickly and scaling our teams to help accelerate growth while remaining committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class employer for remote work - with benefits to match!

We are open to hire in CA, NY, TX, OR, WA & GA, but welcome top applicants nationwide as we expand our operating boundaries.

Primary Responsibilities:

We are seeking a Director of Customer Applications to manage and collaborate with our developers, architects, and product owners to deliver on our customer facing applications. You will report to the CTO and work closely with Product and Marketing departments to deliver on engineering priorities. You are tasked to manage and build teams to deliver high performing, customer experiences using modern web technologies. Your team’s mission is to deliver a great customer experience for EZ Texting’s core SaaS service
- from signing up, to onboarding, to sending and receiving texts, and using account settings. The ideal candidate is an experienced software development manager who has led development teams to reach business goals, and worked cross-functionally with teams such as Product, UX, and Marketing. If you're passionate about SaaS and enabling mobile communications tools to thousands of businesses in a creative and collaborative environment, this is the role for you!

The ideal candidate is a self-starter, able to drive tasks to completion independently, and able to learn new skills on the job as project requirements expand. This candidate should possess a technical understanding of a full stack of technologies, be highly results driven with a sense of urgency and have a collaborative approach to problem-solving.

Required Qualifications:

Engineering ownership of EZ Texting’s front-end app experience across web and mobile web.

Grow and recruit a talented team of software engineers that build best-in-class user experiences.

Strong agile and scrum knowledge and experience in running scrum teams

Spearhead the technology efforts around our web experience; serve as a lead across the engineering team for front-end development

Collaborate closely with product designers and the business in an open, creative environment.

5+ years of experience leading teams to build modern web applications at scale

Experience with the latest front-end frameworks including Angular, React or similar frameworks.

Experience with Spring, Dropwizard and other enterprise Java technologies

Strong understanding of Microservices, SO
A architectures and RESTful services

Strong coaching skills and career guidance for front-end and mid-tier developers

Ability to onboard and integrate new contract or third party resources

Strong organizational and communication skills, and can manage teams with both local and remote talent

Proven track record of shipping several large-scale projects with dependencies across teams

Work closely with software engineers, quality assurance, product managers and other engineering teams to achieve high-quality products and features through the software project lifecycle (build, test and release on time)

Bachelor's Degree in Computer Science or equivalent work experience

Preferred Qualifications:

Mobile or SMS related technology, SaaS business experience

Experience with RESTful API design and / or consumption

Benefits available to EZ Texting team members include, but are not limited to:

  • 100% paid medical, vision, dental and life insurance for self (generous coverage for families)

Stock options

401(k) plan

Paid vacation and unlimited sick leave

Paid parental leave

Annual personalized learning reimbursement

Quarterly wellness reimbursement

Remote-work optimization benefits including:

Monthly internet reimbursement

Monthly flexible remote work stipend, including Door
Dash subscription

Annual home office enhancement stipend

Direct-billing ordering for supplies

EZ Texting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EZ Texting is a 100% opt-in service. Please see our Privacy Policy , Terms Of Use , Services Policy & Anti-Spam Policy to learn about our position on SPAM and the privacy of your data. Msg&data rates may apply in the US. Standard message and data rates apply in Canada. To unsubscribe from an EZ Texting list, simply text ‘STOP’ to the originating short code or contact Support .EZ Texting neither provides lists of phone numbers nor do we access our clients' contact lists.

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