Apps Dev Tech Lead Analyst at Citi

September 15, 2020
Cedar Hill, TX
Job Type


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Apps Dev Tech Lead Analyst

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing service delivery objectives for North America middleware operations.

Objectives of the Role

Manage all aspects production support activities in support of North America middleware services

Provide hands on technical leadership on applications issues primarily in Cloud based services and Tibco

Ownership attitude towards issues to work with multiple partners and drive resolution

Ability to detect recurring failure patterns and proactively propose and drive solutions for improvement

Demonstrated experience managing multiple work streams, building strong relationships with multiple teams

Develop and implement best-in-class processes, metrics and practices

Set direction and vision for the team, manage expectations of demanding clients. Strongly influence external teams for any dependencies

Work both independently as well as ability to lead a team of onshore/offshore developers

Evolve, champion, and enforce Agile operating principles and processes

Ability to handle pressure and provide assistance during system outages


Partner continuously with technical stakeholders to achieve successful software deployments in a multi-tiered environment

Manage resources and related capacity/demand

Manage production support escalations

Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

Create strong operational processes

Maintain system hygiene and adhere to compliance/regulatory processes

Develop strong, trust-based relationships with critical internal and external partners and challenge them to continuously improve

Commit to provide intermittent off-hours support. Though the goal is to limit this and empower offshore


  • BS or MS in Computer Science or related fields
  • At least 6- 8 years of relevant work experience primarily Java technologies. Management experience good to have
  • Strong analytical and technical knowledge in J2EE technologies, Spring Boot, Pivotal Cloud Foundry, ESB , Angular JS, Oracle, SQL
  • Familiarity with API/microservices, IaaS, PaaS environments is desired
  • Working knowledge of Agile software development lifecycle, CI/CD continuous integration, continuous delivery techniques
  • Ability to take ownership of issues and drive resolution
  • Flexible, proactive, and self-motivated with a proven ability to independently analyze and lead the team
  • Ability to manage multiple priorities and switch gears, manage ambiguity and excel in troubleshooting techniques
  • Ability to communicate and influence effectively with internal as well as external groups at varying levels of business and technical knowledge
  • Leadership abilities to drive solutions and deliver with high quality , and have the vision to set the architectural direction
  • Familiarity of the banking industry


Grade :All Job Level
- All Job FunctionsAll Job Level
- All Job Functions
- US


Time Type :


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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Job Expires: 2020-12-14
Apply You will be redirected to Citi's preferred application process.

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